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Substance-Use Recovery & Support Services

Locations, Monroe County, Programs

Monroe County

Monroe County Recovery Support Navigator is designed on an innovative and flexible peer support model that is community-based, person centered, and hope based. This approach allows staff to meet individuals and families where they are located, as we collaborate with them to help strengthen their recovery. The Monroe County Office of Mental Health (MCOMH), with support from the New York State Office of Alcoholism and Substance Abuse Services (NYS OASAS), is committed to improving the health and quality of life of county residents affected by substance use disorders, and mental illness. The Recovery Support Navigator Team works to help families and individuals combat substance–use disorders through a blended model of peer and family support services.


Recovery Support Navigator

175 Winton Rd. N
Rochester, NY 14610
Family Support Phone (855) 778-1200;
Peer Advocate Support (855) 778-1300
Monday – Friday
9:00am – 5:00pm
Directions >

Suicide Prevention Lifeline

1-(800)-273-TALK (8255)
TTY: 1-(800)-799-4889
24-hour, toll-free, confidential suicide prevention hotline available to anyone in suicidal crisis or emotional distress. Your call is routed to the nearest crisis center in the national network of more than 150 crisis centers.

National Helpline

1-(800)-662-4357 (HELP)
TTY: 1-(800)-487-4889
Help is available in both English and Spanish. Learn more about the SAMHSA National Helpline.


Community Resources & Our Partners

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Information on Opioid–Use Disorder – Signs & Symptoms, Treatment Types

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FAQs About Substance Use

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Meet the Team

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We’re glad you found us.

Peer Advocate Support. (855) 778-1300

Family Support. (855) 778-1200