Care Coordination is provided through the NYS Health Homes program and is specifically designed to help children, families and adults connect with an array of services to address all of their needs; physical health, behavioral health, education and social supports. Individuals and families will have one point of contact, their Care Manager, who provides guidance and support with enrolling and accessing services to stay healthy, succeed at school and remain involved in their communities.

Are you a provider, family member, or caregiving looking to
refer someone to our NYS Health Homes program?

Adults, Children, & Families

Liberty Resources’ Care Coordination provides tailored and individualized supports to meet the needs of children, families and individuals. Our Care Managers create open lines of communications between the different service providers to avoid unnecessary duplication and improve the health and well-being of those we serve.  Care Coordination is dedicated to the health and well-being of the whole person. We strive to connect families and individuals with the services they need and want – in order to be happier, and healthier.


  • Scheduling doctor appointments
  • Help with arranging transportation
  • Medication management
  • Access to specialists and other providers
  • Connecting with educational supports
  • Referrals to community support services
  • Connecting to your support system


Individuals must be enrolled in Medicaid and meet eligibility criteria by having two or more chronic health conditions or one of the following single qualifying conditions: HIV/AIDS, Serious Emotional Disturbance, Complex Trauma, Sickle Cell Disease and Serious Mental Illness (SMI) in adults. Liberty Resources is a certified provider in Madison County, which allows individuals residing in this county to be enrolled who are not eligible for Medicaid.

Phone: 315-413-7606

Onondaga and Oswego Counties
1045 James Street
Syracuse, NY 13210
Monday–Friday: 8:30 am – 4:30 pm

Madison and Oneida Counties
218 Liberty Street
Oneida, NY 13421
Monday–Friday: 8:30 am – 4:30 pm

Cayuga County
75 Genesee Street
Auburn, NY 13021
Monday–Friday: 8:30 am – 4:30 pm

Monroe & Wayne Counties
175 Winton Rd N.
Rochester, NY 14610
Monday–Friday: 8:30 am – 4:30 pm

Vision & Hearing Loss

Aurora of CNY, an affiliate and close partner of Liberty Resources, provides Care Coordination services for children, adults and seniors with vision or hearing loss. The Care Coordination services offered by Aurora of CNY provide access to and coordination of healthcare providers and community supports so that individuals can meet their goals of living a productive, healthy and independent life. Coordinating with providers for special issues relating to vision and/or hearing loss needs is a specialty of their care and support.

Learn more about Care Coordination at AURORA of CNY

Early Childhood

Liberty POST, a division of Liberty Resources, has extensive experience with providing children and families with early childhood diagnostic, therapeutic and special education services. The Care Coordination services of Liberty POST helps families navigate the complicated regulatory system of school districts, health care, and Medicaid.

Learn more about Care Coordination at Liberty POST

Are you a provider, family member, or caregiving looking to
refer someone to our NYS Health Homes program?

Additional Community Resources

When life’s challenges leave you seeking help, there are place you can turn to in the community for support.

The 988 Lifeline provides free and confidential support to people in distress 365/24/7.


Connect with your local 211 for additional services in your area.


Frequently Asked Questions


Care Coordination Brochure


We’re glad you found us.

Now let’s get you the support you want.