Child & Family Treatment & Support Services (CFTSS) are mental health and substance use services that empower youth under age 21 and their families the power to improve their well-being and quality of life.  The goal is to strengthen families and help them make informed decisions about their care.

These services are available in Onondaga and Oswego counties.  Functional Family Therapy is available in Onondaga County only. 

CFTSS Eligibility

To be eligible for any CFTSS service, youth must meet the following criteria:

    • Be under the age of 21
    • Enrolled in Medicaid
    • Need support with social skills, emotional or behavioral health, or substance use

Licensed Practitioner of the Healing Arts Evaluation

All families referred to CFTSS will receive an evaluation with a clinician to help caregivers decide which of these services below may be the most beneficial for their family.

Other Licensed Practitioner

Other Licensed Practitioner (OLP) Services connects you with an in-home therapist to help you identify the why behind your child’s behaviors at school, in home, and in your community.  Caregivers and youth will have a better understanding of the triggers to their different behaviors, whether it be emotional, trauma-based, or mental health symptoms.  The goal is to decrease behavior concerns and improve functioning level for youth and their family systems.

This service can co-occur with any other individual therapy services that the child may be receiving and does not include include medication management services.

Functional Family Therapy

Functional Family Therapy (FFT) is a family-focused counseling program designed to support teenagers between 11 and 18 years old who are experiencing behavioral issues, substance use, mental health concerns, or family conflict.  The goal is to strengthen the attachment and unity of the family system so they can better manage their needs.

This is a short-term program lasting three to six months and works with the entire family unit.  

Functional Family Therapy is available in Onondaga County only.

Community Psychiatric Supports & Treatment

Community Psychiatric Supports & Treatment (CPST) help you identify how to manage the behavior concerns that are present.  Our team will help you with safety planning, skill development, psychoeducation, and improving family and interpersonal relationships.  The goal is to help children practice and apply skills that will help them to be successful in different environments.

This service can complement therapy services that your child may already be receiving.

Family Peer Support Services

Family Peer Support Services empowers caregivers to advocate on behalf of their child and increase their social supports through connections with a certified peer specialist who have experienced similar situations.  The goal is to give caregivers the tools to understand, advocate for, and create consistency around their child’s mental health.

This service helps caregivers improve improve advocacy skills in every aspect of the child’s life.

Psychosocial Rehabilitation

Psychosocial Rehabilitation (PSR) is a skill-building service that provides interventions and support to help children enhance their skills across different environments. The goal is to learn a variety of skills personalized to your child’s needs and apply them to foster connections inside the community.

This service help your child learn a variety of skills, personalized to their needs, and apply them to foster healthy connections.

Program Documentation

Grievance Procedures

Children’s Community Services and Supports (CCSS) Grievance Procedures

Liberty Resources will make every effort to resolve any concerns that may arise while your child is receiving services from the CCSS program. Any individual who feels their rights, or their child’s rights, have been violated; confidentiality breached; or had services provided in an ineffective or inappropriate manner are encouraged to file a grievance.

The following guidelines should be followed for resolution:

  • Communicate all concerns with your child’s service provider. If your concern is about a provider, please request to speak with the Children’s Community Support Services Program Director.
  • If your concern is not resolved to your satisfaction, please contact the Family Services Division Director or Vice President.

Liberty Resources is committed to working with you for resolution of all issues. You should expect a reasonable and appropriate agency response to grievances and should feel assured that any complaint made will not result in discrimination or reprisal, nor interfere with the continuation of CFTSS services.

  • Jennifer Bittel, CCSS Program Director
  • Tim VanBeveran, Division Director
  • Kortney Dale, Vice President

Please use our contact form to submit your concerns.

If your concerns are not resolved to your satisfaction, you maintain the right to also file a complaint with the NY State Office of Mental Health by calling: 1-800-597-8481.  Any concerns about abuse or neglect by CFTSS providers, can be reported to the NY State Vulnerable Persons Central Register hotline at 1-855-373-2122.

Please read our grievance procedures for Child & Family Treatment & Support Services and keep for your records.

Additional Community Resources

When life’s challenges leave you seeking help, there are place you can turn to in thecommunity for support.

The 988 Lifeline provides free and confidential support to people in distress 365/24/7.


Connect with your local 211 for additional services in your area.

We’re so glad you found us.

(315) 413-7695