Consumer

Advisory board

 

SHAPE THE FUTURE OF SERVICES

The Consumer Advisory Board (CAB) is comprised of individuals or family members of individuals who receive services from Liberty Resources that are tied to our designation as a Certified Community Behavioral Health Clinic (CCBHC).

The board serves as a platform for consumers to provide feedback share their experiences and contribute to improving services.  This ensures that the voices of our clients and their families are heard and considered in the planning, delivery, and evaluation of services. The Consumer Advisory Board collaborates with clinic staff to identify areas for improvement, advocate for client needs, and promote client-centered care.

Be a part of our future and join the Consumer Advisory Board.

What is a Certified Community Behavioral Health Center?

A Certified Community Behavioral Health Clinic model is designed to ensure access to coordinated comprehensive behavioral health care. CCBHCs are required to serve anyone who requests care for mental health or substance use, regardless of their ability to pay, place of residence, or age – including developmentally appropriate care for children and youth. 

Who can participate in the Consumer Advisory Board?

Any individual who receives services under our designation as a Certified Community Behavioral Health Center or their family members are eligible to apply to our Consumer Advisory Board.  We welcome individuals from diverse background, experience, and perspectives to help shape the future of Liberty Resources’ services. 

How often does the Consumer Advisory Board meet?

The Consumer Advisory Board will meet at 3:30 pm on the following dates:

  • March 6, 2024
  • June 5, 2024
  • September 4, 2024
  • December 4, 2024

Missing more than 2 meetings may result in removal from the board.

What are the responsibilities of Consumer Advisory Board members?

Members are expected to actively participate in Board meetings and functions, contribute to discussions and decision-making processes, and support the clinic’s mission and objectives. Members should also advocate for mental health awareness and the clinic’s services within the community.

What topics are discussed during meetings?

Meetings cover a wide range of topics related to services provided by Certified Community Behavioral Health Centers. The may include: program updates, consumer concerns and feedback initiatives to enhance consumer experience, and opportunities for consumer involvement.

How are decisions made within the board?

Decisions are made through collaborative discussion and consensus-building among members. All voices are valued and considered in the decision-making process, with a focus on promoting consumer-centered
care and enhancing consumer experience and service delivery.

How can I provide feedback if I am unable to attend a meeting?

Please email [email protected] if you are unable to attend a Community Advisory Board meeting and would like to provide feedback.

How long can I be a member of the Consumer Advisory Board?

Membership terms shall be for one (1) year, renewable upon review of the member’s contributions and continued eligibility. Members wishing to renew their term must submit a written request to the designated board member 60
days prior to the term’s expiration.

Join the Community Advisory Board and share your thoughts on our services.