Mobile Crisis Project

The Mobile Crisis project is an OMH-funded endeavor that provides an immediate, comprehensive response to individuals in crisis situations, using a multidisciplinary team approach provided by a crisis response team consisting of a licensed clinician, a case manager, and a peer specialist.

Serving CayugaCortlandOnondagaOswego, and Madison County with after-hours crisis services.
[Monday–Friday 5:00p.m.–midnight / Weekends & Holiday 6a.m.–midnight]

The team is available at any given time during the non-traditional established hours of operation and will be staffed through a provider network of professionals, who complete extensive training in evidence-based crisis assessment and intervention practices. Following each crisis response, the program supervisor reviews documentation and de-briefs with each team member the next business day.

The ultimate goal of this project is to de-escalate the crisis situation, maintain a safe living arrangement, reduce inappropriate use of emergency departments, and prevent inappropriate hospitalizations or re-hospitalizations. Additional goals are: to ensure individuals are referred to the most appropriate, least restrictive service to address their needs (with minimum intervention required to address the immediate crisis in the individual’s home, school or community); for individuals to return to their pre-crisis level of functioning and increase their ability to recognize and deal with situations that may otherwise result in crises; and for them to increase or improve their network of community and natural supports for crisis prevention.